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Tiyani Magomani

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  • Complaints Policy

Investment information is provided for general guidance only. Calculator results are estimates and do not represent guaranteed outcomes. Product details, risks, terms and eligibility requirements are subject to formal documentation.

POPIA Policy

Responsible handling of personal information.

This POPIA Policy explains how personal information submitted through the Tiyani Magomani website may be collected, processed, protected and managed when visitors explore investment options, Compare Investments or submit an enquiry.

Contact UsView Privacy Policy
Professional finance and privacy
CollectionInformation submitted by visitors
ProcessingUsed for enquiry follow-up
ProtectionHandled responsibly
RightsAccess, correction and deletion requests

This POPIA Policy is provided for website content purposes and must be reviewed by the client or a qualified legal/compliance professional before publication.

Introduction

Tiyani Magomani respects the privacy of visitors and aims to handle personal information responsibly. This POPIA Policy explains how personal information may be processed when visitors use the website, submit an enquiry, use the Compare Investments or request follow-up information.

Note: This website provides general investment information and an enquiry pathway only. It does not include a client portal, account login, direct investment onboarding or document upload process.

Purpose of this policy

The purpose of this policy is to explain how personal information may be collected, used, stored, protected and managed when visitors interact with the public website.

Transparency

To explain what information may be collected and why.

Responsible processing

To support responsible handling of personal information.

Visitor rights

To explain that visitors may request access, correction or deletion where applicable.

Clear contact pathway

To direct privacy or POPIA-related questions to the contact page.

Personal information we may process

When visitors use the website or submit an enquiry, the following types of personal information may be processed:

  • •Full name
  • •Email address
  • •Phone number
  • •Investment interest
  • •Estimated investment amount range
  • •Preferred contact method
  • •Message or enquiry details
  • •Calculator inputs entered by the visitor
  • •Website usage information
  • •Communication records related to the enquiry

Note: Visitors should not submit sensitive personal documents through the enquiry form.

Why information may be processed

Personal information submitted through the website may be processed for the following purposes:

Responding to enquiries

To respond to visitors who submit an investment enquiry.

Providing relevant information

To share information related to the investment category selected by the visitor.

Managing communication

To contact visitors using their preferred contact method.

Calculator support

To help visitors view basic estimates before submitting an enquiry.

Website improvement

To improve the website experience and understand general visitor behaviour.

Legal or administrative requirements

To meet applicable legal, regulatory, administrative or record-keeping requirements where relevant.

Lawful processing principles

Personal information should be processed in a responsible, lawful and reasonable manner. Processing should be limited to information that is relevant to the purpose for which it is collected.

Accountability

Personal information should be handled responsibly by the relevant party.

Processing limitation

Only information that is necessary for the intended purpose should be requested.

Purpose specification

Information should be collected for a clear and specific purpose.

Further processing limitation

Information should not be used for unrelated purposes without a valid reason.

Information quality

Reasonable steps should be taken to keep information accurate and up to date.

Openness

Visitors should be informed about how their information may be used.

Security safeguards

Reasonable measures should be used to protect personal information.

Data subject participation

Visitors may request access to, correction of or deletion of their personal information where applicable.

Visitor rights

Visitors may have the right to request access to their personal information, request correction of inaccurate information, request deletion where applicable, or object to certain processing where permitted by law.

  • •Request access to personal information
  • •Request correction of inaccurate information
  • •Request deletion of information where applicable
  • •Object to certain processing where permitted
  • •Ask questions about how information is handled
Submit a Privacy Request

Enquiry form processing

When visitors submit the enquiry form, the information provided may be used to respond to the enquiry and provide relevant follow-up information. Submitting an enquiry does not represent financial advice, a completed application or an investment commitment.

Note: The enquiry form should not be used to submit identity documents, bank statements or other sensitive personal documents.

Calculator information

The Compare Investments is provided for general information only. Any information entered into the calculator is used to generate a basic estimate on the website. Calculator results are estimates only and do not represent guaranteed outcomes, financial advice or confirmed product terms.

Note: If calculator inputs are not stored, make this clear. If the website later stores calculator inputs, this policy must be updated accordingly.

Sharing of personal information

Personal information should not be sold. Personal information may only be shared where necessary to respond to enquiries, operate the website, meet legal requirements or support legitimate administrative processes.

Note: Final third-party sharing arrangements must be confirmed by the client before publication.

Security safeguards

Reasonable technical and organisational measures should be used to protect personal information submitted through the website. However, no website, form or electronic communication method can be guaranteed to be completely secure.

Retention of information

Personal information should only be kept for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required for legal, regulatory, administrative or record-keeping purposes.

Direct marketing

If Tiyani Magomani sends marketing communication in future, it should be done in line with applicable consent and opt-out requirements. Visitors should be able to unsubscribe or request that marketing communication stops.

Note: Do not activate direct marketing language unless the client confirms how marketing communication will be handled.

Cross-border processing

If personal information is transferred, stored or processed outside South Africa through website tools, hosting providers or service providers, this should be handled in line with applicable data protection requirements.

Note: Final hosting, analytics and third-party service arrangements must be confirmed before publication.

Questions or complaints

Visitors who have questions about this POPIA Policy or how their personal information is handled can contact the team through the contact page.

Contact Us

Important notice

This POPIA Policy is provided as website content for general information purposes. It should not be treated as final legal advice. The final policy must be reviewed and approved by the client or a qualified legal/compliance professional before publication.

Related policies

Privacy Policy

How visitor information may be collected, used and protected.

View Policy

Terms and Conditions

The general terms for using this website.

View Policy

Complaints Policy

How website visitors can raise a concern.

View Policy

Have a POPIA or privacy question?

Contact the team if you have questions about personal information submitted through the website, enquiry form or calculator.

Contact UsView Privacy Policy